Q&A with Carl Eberling of Quest

CE: Quest is a company that I always enjoyed working with as a customer. They have a great group of technologists that provide products and services that simplify life for IT. Joining a company like Quest, especially on the crest of trends like cloud enablement, is exciting because it provides an opportunity to impact the industry in a way I couldn’t as a customer. I’m now at the forefront of delivering a way for IT organizations to stay change ready and ahead of the needs of the business.

CE: The number one challenge senior-level IT professionals face is completeness. They don’t want another point product they have to figure out how to integrate. They need flexible and comprehensive solutions that allow their teams to work in both the physical and virtual worlds.

CIOs also want to be able to bank the virtualization ROI everyone keeps talking about. Their ultimate challenge is to support tier-one applications in a virtual world, even better than they do in the physical world today. But, they also need to be confident that the moves they make today won’t waste time and money tomorrow.

CE: Quest has a complete vision that simplifies the life of IT. Not only do we provide solutions and support that help organizations move from physical to virtual and vice versa, but we simplify the management of the entire environment while on the move. Furthermore, our solutions offer IT a glimpse of how even the smallest change in their environment will affect the business tomorrow and beyond, which allows the business to realize the full benefits of their virtualization initiatives.

CE: At the end of the day, IT shops want to be able to treat the virtual lifecycle of an environment like they do the physical lifecycle. It starts at defining environment variables you need to provide the application team (setup) and, after the environment is established, progresses to the management and monitoring, protection and backup, and treatment and disposal of the environment. The next step is making all of the above self-service and automated, and allowing for complete cloud control.