Convergys Reports First Quarter Results - Page 24

Business Wire

Tuesday, May 8th 2012

Raises 2012 Revenue and Earnings Guidance

Company to Initiate $0.05/Share Quarterly Dividend

10.0 EBITDA (a non-GAAP measure) $ 52.6 $ 63.3 Earnings from interests in Cellular Partnerships for the three months ended March 31, 2011 - (10.2 ) Gain on sale of F&A line of business - (7.0 ) Information Management costs not qualifying as Discontinued Operations 6.0 5.6 Adjusted EBITDA (a non-GAAP measure) $ 58.6 $ 51.7

The Company presents the non-GAAP financial measures EBITDA and Adjusted EBITDA because management uses these measures to monitor and evaluate the performance of the business and believes the presentation of these measures will enhance the investors' ability to analyze trends in the business and evaluate the Company's underlying performance relative to other companies in the industry.

Contacts

Convergys Corporation
David Stein, Investor Relations
+1 513 723 7768 or investor@convergys.com
or
Jeff Hazel, Public/Media Relations
+1 513 723 7153 or jeff.hazel@convergys.com