Socialtext Helps Southeastern Trains Connect, Communicate and Inform - Page 2
UK’s Busiest Commuter Railway in London is First and Only UK Train Company to Use Social Transportation Management to Improve Customer Service
Socialtext offers social software that provides a resource for customers to communicate, collaborate on internal projects and connect on the information necessary to be more effective in the workplace. By providing Southeastern with a more efficient process for the sharing of knowledge, expertise, ideas and information, department silos that have traditionally hampered the company’s ability to quickly respond to change and serve customers efficiently, have been removed.
Established in 2002, Socialtext, a Bedford Funding portfolio company, was the first company to deliver social software to businesses. By unlocking knowledge, expertise, ideas and data, Socialtext eliminates information silos across the enterprise to drive superior business performance. Socialtext's enterprise social networking products — including microblogging, blogs, wikis, profiles and social spreadsheets — provide simpler ways for employees to share vital information and work together in real-time. Delivered in a variety of hosted cloud services, as well as on-site appliances, enterprise customers are provided with flexible deployment options that meet their security requirements. Built on a flexible, web-oriented architecture, Socialtext integrates with virtually any traditional system of record, such as CRM and ERP, enabling companies to discuss, collaborate, and take action on key business processes. More than 6,500 businesses worldwide have accelerated their business performance with Socialtext, including Egon Zehnder, Getty Images, Symantec, Meredith Corporation, NYU Stern, OSIsoft, and Epitaph Records. To learn more, visit www.socialtext.com.
Southeastern runs train services into London from Kent and East Sussex, operating some 2000 trains a day, carrying more than 570,000 passengers a day, serving 179 stations and covering 540-miles of railway infrastructure.
Southeastern is owned by Govia, a joint venture between the Go-Ahead Group (65 per cent) and Keolis (35 per cent).
Govia is the most enduring partnership between transport operators delivering rail franchises in this country.
It is the UK's busiest rail operator, responsible for 28.7 per cent of UK passenger rail journeys through its three rail companies, Southern, Southeastern and London Midland. Further information on Govia is available at: www.govia.info
Go-Ahead Group plc is one of the UK's leading providers of passenger transport services operating in the bus, rail and aviation services sectors.
Keolis is a French-based operator of transport services in 13 countries worldwide and is owned by SNCF, AXA Private Equity, Caisse de dépôt et placement du Québec, and Keolis management.