Coastal Bank & Trust Selects nCino to Strengthen Focus on Small Business Lending
Combining several lending systems into one improves service, compliance and profitability
nCino, LLC, the leader in secure, cloud-based bank operating solutions to the financial services industry, announced Jacksonville, N.C.-based Coastal Bank & Trust has selected the technology provider’s Banking Operating System, specifically nCommerical, to improve its commercial lending process and increase productivity and profitability gains.
According to Robert L. Norris, Jr., president and chief executive officer of Coastal Bank & Trust, the bank prides itself on offering the personal touch of the past with the technology of today. In order to make that statement true, especially in today’s regulatory environment, Norris signed an agreement to implement nCommercial.
“The amount of regulation in the banking industry is impacting profit, which can then impact customer service,” said Norris. “To make sure neither scenario happens, we are focusing on equipping our bank and our employees with the most advanced, cloud-based technology.”
nCino's Bank Operating System leverages the Salesforce.com platform to seamlessly integrate with the bank’s core processsing system. nCommerical amplifies the bank’s existing loan underwriting and automates processing, improves daily activities and strengthens communication throughout the lending department and bank management.
Specifically, the solution eliminates spreadsheets and duplicate loan documents, making tracking loans easier and communication more effective throughout the lending and bank management facets.
“The access to commercial loans directly impacts the economic health of Coastal Bank & Trust’s customers – small businesses,” said Pierre Naude, chief executive officer of nCino. “By investing in technology, such as nCommercial, Rob Norris and his bank are supporting customers, the community and ensuring the health of the financial institution, while giving the bank a significant competitive advantage.”
About Coastal Bank & Trust
Coastal Bank & Trust is the only full service community bank headquartered in Jacksonville, N.C., offering financial products and services primarily focused on the retail customer and small to medium-size businesses. The bank currently has one location in Jacksonville with plans to expand in other communities throughout southeastern North Carolina in the near future. For more information about Coastal Bank & Trust’s products and services, visit http://www.coastalbanknc.com.
Wilmington, N.C.-based nCino, LLC is the leader in cloud-based bank operating solutions to the financial services industry. Through its flagship Bank Operating System solution comprised of nCommercial, nRetail, nCompliance and nMortgage, nCino leverages the power of Salesforce.com® to provide small- to mid-sized financial institutions with superior transparency and clarity into their existing loan production pipelines, portfolios and operating efficiencies across all business lines, resulting in increased profitability, productivity gains and regulatory compliance. For more information, visit www.ncino.com.
Elizabeth McMillan, APR, 678-781-7224
Stephen Sprayberry, 678-781-7207
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