TimeTrade Launches TimeTrade 6: Brings Online Appointment Scheduling to Mobile Users

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Thursday, November 29th 2012

Next Generation of TimeTrade Scheduling Cloud Platform introduces industry’s first mobile scheduling interface and revolutionizes customer experience for multi-channel engagement

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TimeTrade® (www.timetrade.com), the global market leader in online appointment scheduling for business, today announced TimeTrade 6 – the next generation of its Scheduling Cloud™ Platform. Major new capabilities include TimeTrade OneMobile™, the industry’s first mobile scheduling technology and a completely new "Click-to-Schedule" interface that empowers organizations to create unique and exceptional customer experiences across their multi-channel delivery environments.

Businesses are faced with the challenge to provide a personal experience across multiple channels with an increasingly mobile and diverse customer base. In fact, according to Gartner’s “Top 10 Strategic Technology Trends for 2013” report, in 2013 mobile devices will overtake the PC as the most common Web access device worldwide. To help businesses excel in this rapidly changing environment, TimeTrade has built a crisp, clean, new Click-to-Schedule interface into TimeTrade 6 to enable these innovative features:

TimeTrade OneMobile – The industry’s first mobile scheduling interface that provides the full experience of the Web on mobile devices – without an App. TimeTrade OneMobile instantly recognizes the type of device a customer is using and renders a modern "touch" interface for self-service appointment scheduling across all existing and future phone and tablet mobile devices.

Location Aware Appointments – TimeTrade 6 includes geolocation functionality using the latest mapping data, which is increasingly critical to the Retail and Banking industries. TimeTrade automatically detects the user’s location, whether they are mobile or from a fixed/wired site, and displays appointments at stores or branches closest to them through a familiar web-based map interface.

One-Click Appointment Manager – Invitees now have greater control over their appointments to cancel, reschedule and add to their personal calendars which greatly reduces “no-shows” and provides a better experience.

Multi-Channel Delivery – TimeTrade 6 unifies service delivery across mobile, Web, social, call center and print (via QR Codes) retail channels which enables businesses to build stronger customer relationships while optimizing call center and in-store/branch operations.

Small Screens Bring Big Results:
TimeTrade OneMobile Scheduling Yields Happier Customers & More Sales

Consider these statistics showing mobile is changing how consumers and professionals find information, communicate, shop, and purchase goods:

Contacts

TimeTrade
Patrick Rafter, 617-901-2697
prafter@timetrade.com

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