Phonebooth Helps AiresLibre Travel Soar to New Heights with First-Class VoIP Phone Solution

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Tuesday, January 8th 2013

Travel agency finds voice clarity, consistency and peace of mind with Phonebooth

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Cloud based business VoIP provider Phonebooth, a division of Bandwidth, announced today that AiresLibre Travel has selected its first-class business phone solution to power the agency’s on-the-go management style and provide exceptional customer service to its clients booking custom vacations around the globe.

Based in Florida, AiresLibre Travel is a boutique agency specializing in customized excursions to Europe. In this competitive travel industry – where agencies are competing against a myriad of online options – customer service, dependability and responsiveness are the hallmarks that create a more personal experience for the consumer. AiresLibre Travel prides itself on providing exceptional customer experiences. It needed a voice solution that could support its global communications needs and deliver clear, dependable service that upholds its impeccable reputation. The agency implemented Phonebooth’s reliable, affordable and flexible services to support mobile call forwarding and transfer calls globally without sacrificing quality or disrupting daily business operations.

“Phonebooth offers my globally based team quality, reliability and full mobility that gives me peace of mind that customers can always find me, even when I’m on the road,” said Raquel Segura, CEO and owner of AiresLibre Travel. “We are very busy, so if I’m unavailable when the phone rings, Phonebooth automatically forwards the call to my business partner in France so we are always within reach of our customers. Phonebooth allows us to present a stronger, client-focused business image and concentrate on exceeding customers’ expectations when planning their travel arrangements.”

Phonebooth’s customized phone package has helped AiresLibre Travel maintain a high level of professionalism at a more competitive price point. Switching to Phonebooth has not only enabled AiresLibre Travel to meet client demand, but it has also supported the rapid expansion and growth of the business.

“Small, global businesses require a phone service that allows them to deliver exceptional customer service and treat international calls as if they were local—with a clear connection at an affordable price,” said Jim Mulcahy, EVP and general manager of Phonebooth. “Offering a wide range of features is one of the many reasons our customers continue to choose Phonebooth. We treat them as part of the Phonebooth family and listen to each of their distinct needs, and AiresLibre Travel is no exception.”

About Phonebooth

Phonebooth is a division of Bandwidth – a nationwide supplier of voice and data communications services to small and medium size businesses. Bandwidth is one of the largest and fastest growing telecommunications providers in the nation with over 13 years’ experience in the telecommunications industry. Phonebooth is a cloud based phone system that is perfect for small businesses, freelancers and independent professionals who need a professional, cost-effective and easy-to-use phone solution.

Contacts

PAN Communications
Matthew Briggs, 617-502-4357
mbriggs@pancomm.com

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