ChartMaxx® and Appian Announce Partnership to Bring Next Generation Business Process Management to the Healthcare Industry at HIMSS13

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Thursday, February 28th 2013
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Upgrade in functionality solves critical IT priorities, enables better patient experience, improves efficiency and provides greater return on investment for hospitals

MASON, Ohio, Feb. 28, 2013 /PRNewswire/ -- In line with its reputation for being on the forefront of tools that provide insights for better healthcare, Quest Diagnostics (NYSE:DGX), the world's leading provider of diagnostic information services, today announced a partnership between ChartMaxx®, its leading Document Management and Imaging (DMI) software, and Appian, the market leader in modern Business Process Management (BPM) software. The new ChartMaxx platform supported by the partnership enables hospital users to combine patient and administrative data and create highly efficient processes that focus on care-centered operations and help lead to improved healthcare outcomes.

This unique collaboration marks a significant advancement in the healthcare IT industry. By combining the award-winning ChartMaxx software with the mobile and social process management capabilities of Appian BPM software, hospitals can improve work efficiencies and collaborate in real-time.  ChartMaxx - backed by over 20 years of expertise in the healthcare industry, and Appian, a recognized leader in BPM technology - connects healthcare and financial data, processes, documents and collaborations in one environment, on any desktop or device, through a simple social interface.  ChartMaxx ECM, powered by Appian BPM, combines real-time collaboration, filtered views of key business events and reports, tasks and actions into a single intuitive interface for rapid adoption and extreme ease of use.

"Joining ChartMaxx with Appian provides hospitals with a uniquely fast, easy and customized path to connect systems, information, people and processes together in order to provide timely access to focused and actionable information," said Phil Present, Vice President and General Manager, Quest Diagnostics Care360 Products. "Additionally, hospitals will be able to regularly identify process bottlenecks and adjust staffing and workflow by optimizing process efficiency flows, leading to improved operations that are centered on patient care." 

The Appian platform is trusted by more than 3.5 million users across a variety of industries and has delivered millions of dollars of value to organizations, including Amazon, the U.S. Army, and more. ChartMaxx users will now be able to utilize Appian's worksocial framework for maximum real-time collaboration and technology that transforms information into knowledge and insights. In addition, it enables real-time patient data front to end, including pre-registration, eligibility checking, financial aid/authorization, executive dashboard and mobile access utilizing iPhone®, iPad®, Android™ and BlackBerry® RIM platforms.

"The healthcare industry is under pressure to maximize the quality and speed of patient care delivery while reducing costs," said Matthew Calkins, President and CEO of Appian. "Enhancing the industry-leading ChartMaxx with our worksocial platform creates a unique and powerful solution for 21st century healthcare organizations."

ChartMaxx ECM with Appian BPM functionality addresses the most important priorities of hospital CFOs and CIOs needed to elevate their health systems' efficiency and enhance interconnectivity to get the best performance out of their existing IT infrastructure and drive real-time collaboration across their healthcare network. The Healthcare IT industry can now realize increased benefits from streamlining electronic records, maximizing real-time collaboration and transforming information into actionable knowledge.

ChartMaxx has been implemented in more than 140 hospitals and integrated healthcare delivery networks. ChartMaxx ECM, which has been ranked eight times as the 'Best in KLAS' Document Management and Imaging (DMI) solution, enables healthcare organizations to see immediate improvements that support EHR integration, enhance performance results, accelerate processes, meet meaningful use, and save time and money. For hospitals that implement ChartMaxx ECM, the following benefits are realized: